Privacy Policy

Introduction

Household Utilities (hereinafter referred to as "we", "our website" or "our service") respects the privacy of users and is committed to protecting personal data collected through our website, in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.

Data we collect

Our website collects various types of information to provide you with an optimal experience and to improve our services.

Automatically collected data:

When you access our website, we automatically collect the following information:

• IP address
• Browser type and version
• Operating system
• Pages accessed and time spent on the site
• Referrer (source website)

Voluntarily provided data:

When you complete the "Notify me when available" form or subscribe to the newsletter, we collect:

• Your name
• Email address
• Consent for data processing

Purpose of data processing

We use your personal data exclusively for the following purposes:

• Sending notifications about product availability
• Sending newsletters (if you have subscribed)
• Improving our services and user experience
• Responding to your requests and questions
• Statistical analysis to improve the website

Legal basis for data processing

We process your personal data based on the following legal grounds:

• Your explicit consent (Art. 6(1)(a) GDPR) for newsletters and notifications
• Legitimate interest (Art. 6(1)(f) GDPR) for improving services and statistical analysis
• Necessity for the performance of a contract or for taking pre-contractual measures (Art. 6(1)(b) GDPR)

Data retention

We retain your personal data only for as long as necessary for the stated purposes or as required by law. Data for notifications and newsletters are retained until you withdraw your consent or request data deletion.

Anonymous statistical data may be retained for a longer period for analysis and service improvement.

Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right of access - You can request information about your personal data that we process. Right to rectification - You can request correction of inaccurate or incomplete data. Right to erasure - You can request deletion of your personal data under certain conditions. Right to restriction - You can request limitation of processing of your data in certain situations. Right to data portability - You can request export of your data in a structured and usable format. Right to object - You can object to the processing of your data under certain circumstances. Right to withdraw consent - You can withdraw your consent at any time, without affecting the lawfulness of processing carried out previously.

To exercise any of these rights, please contact us through our contact form.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or unauthorized modification. These measures include:

• Encryption of sensitive data
• Restricted access to personal data
• Continuous monitoring of systems
• Regular security updates
• Staff training on data protection

Sharing data with third parties

We do not sell, rent or share your personal data with third parties for commercial purposes. Your data may only be shared in the following situations:

• With technical service providers who help us operate the website (e.g., hosting services), under strict confidentiality obligations
• When required by law or competent authorities
• When you have given explicit consent for sharing
• To protect our legal rights or prevent fraud

All our partners are required to comply with the same data protection standards.

Cookies and similar technologies

Our website uses cookies and similar technologies to improve your browsing experience and to analyze website usage. For complete details about the types of cookies we use and how you can manage them, see our Cookie Policy.

Policy changes

We reserve the right to modify this privacy policy to reflect changes in our practices or for legal reasons. Changes will be published on this page with the update date. We encourage you to periodically review this page to stay informed about how we protect your data.

Contact

For questions, requests or concerns about this privacy policy or how we process your personal data, please contact us through our contact form.

We respond to all requests within 30 days, in accordance with GDPR requirements.