Terms and Conditions

1. Acceptance of terms

By accessing and using this website, you accept these terms and conditions. If you do not agree, please do not use the website.

2. About the website

Household Utilities is an informational catalog of products for home, smart home and security. Products are displayed for informational purposes only and are not currently available for order.

3. Services offered

3.1 Informational catalog

The website presents products and information about them for informational purposes. We do not guarantee product availability or stock.

3.2 Notifications

We offer the "Notify me when available" service to inform you when a product becomes available. We do not guarantee that the product will become available or when.

3.3 Newsletter

We offer the possibility to subscribe to our newsletter for updates. You can unsubscribe at any time.

4. Limitations of liability

We do not guarantee product availability
We do not guarantee complete accuracy of information
We are not liable for damages resulting from use of the website
Information is provided "as is", without warranties

5. Intellectual property

The website content (text, images, logos) is the property of Household Utilities and is protected by copyright laws. You may not reproduce, distribute or use the content without our written permission.

6. Third-party links

The website may contain links to third-party websites. We are not responsible for the content or policies of these websites.

7. Changes to terms

We reserve the right to modify these terms at any time. Changes will be published on this page.

8. Applicable law

These terms are governed by Romanian legislation. Any disputes will be resolved by the competent courts in Romania.

9. Contact

For questions about these terms, please contact us through our contact form.

10. Return Policy {#return-policy}

10.1 Right of Return

In accordance with European consumer protection legislation, you have the right to return products within 14 calendar days from the date of receipt, without having to justify your decision.

10.2 Return Conditions

Products must be returned in their original condition, unused, and with all accessories and original packaging
Products must be in perfect condition, without damage or wear
Returns are free for the customer

10.3 Return Process

To return a product, please contact us through our contact form to receive detailed return instructions.

10.4 Refund

After receiving and verifying the returned product, you will receive a full refund of the amount paid within 14 business days. The refund will be made using the same payment method used for the order.

10.5 Exceptions

The right of return does not apply to:

Customized or made-to-order products
Products damaged due to improper use
Products that cannot be returned for hygiene or safety reasons