Privacy Policy

1. Introduction

At Athems Foods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, use our website, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our services, including:

2.1 Personal Information

• Contact information (e.g., name, email address, mailing address, phone number)
• Reservation details (date, time, party size, special requests)
• Payment information (credit card details for reservations or orders)
• Dietary preferences or restrictions
• Special occasion information
• Feedback, survey responses, or correspondence

2.2 Non-Personal Information

• Browser type and version
• Operating system
• IP address
• Pages visited on our website
• Time and date of your visit
• Time spent on specific pages
• Referring website addresses

3. How We Collect Information

We collect information in the following ways:

3.1 Direct Collection

• When you make a reservation
• When you place an order
• When you sign up for our newsletter
• When you contact us
• When you participate in surveys or promotions
• When you provide feedback

3.2 Automated Collection

• Through cookies and similar tracking technologies
• Server logs and analytics tools
• Third-party service providers

4. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Process and manage reservations and orders
• Provide and personalize our services
• Communicate with you about your reservations, orders, or inquiries
• Send you promotional materials, newsletters, and updates (if you've opted in)
• Improve our website, services, and customer experience
• Conduct research and analysis
• Protect against fraudulent or illegal activity
• Comply with legal obligations

5. How We Share Your Information

We may share your personal information with:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

5.2 Business Partners

We may share your information with business partners to offer you certain products, services, or promotions.

5.3 Legal Requirements

We may disclose your information where required by law or if we believe such action is necessary to comply with a legal obligation or to protect and defend our rights or property.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to withdraw consent
• The right to opt-out of marketing communications
• The right to complain to a data protection authority

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.